pudo, the smart parcel open network, is an independent business model with an equidistant , neutral approach, that aims to reduce the workload of all stakeholders involved in the parcel delivery management processes and improve the service quality by establishing the pudoNET network with its cloud-based infrastructure, new generation software technologies and platforms. It establishes a professional system, thus increasing the service quality provided by all stakeholders and reducing repetitive costs without requiring an additional investment.